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Common Questions

Frequently Asked Questions

MOQ varies by commodity - typically 1 FCL (Full Container Load) for bulk agricultural and stone products, and smaller LCL volumes for specialty commodities. Share your target volume in the form above for exact figures.
Yes, pre-shipment samples are available for most commodity categories, along with lab test reports and Certificates of Origin, prior to full-volume commitment.
We support the following payment structures, confirmed per contract during quotation:
  • Advance Payment
  • Letter of Credit (LC)
  • Documents Against Payment (D/P)
  • Documents Against Acceptance (D/A)
Average lead time is 5 to 7 working days from booking confirmation to vessel load-out, subject to commodity availability and destination port.
We support FOB, CIF, CFR, and DDP under ICC Incoterms 2020 - see our full Logistics & Incoterms page for details on each.
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